Turn your customers into promoters

Our services

 

What is Service Hub?

“Software That Turns Customers Into Promoters and Service Into Growth”

HubSpot’s Service Hub is a software package that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster through repeat business and building a network of brand advocates.

We do this through the inbound service framework - a single prescriptive framework for your business to win with the modern empowered customer.

It’s all about engaging your customers in the way they want to be engaged. Guiding them to get the most out of your products and services, and growing a relationship that’s mutually beneficial. Engage, Guide and Grow.

 

The Inbound Service Framework

Engage

Create reactive conversations 
with Conversations and Tickets

Guide

Provide proactive solutions 
through the Knowledge base

Grow

Gather Customer feedback
and action it to earn promoters

 

Who is this for?

The Service Hub is ideal for customer-centric teams to better manage, automate and report their service efforts.

• Tech: Businesses providing cloud software or IT managed-services can enhance customer experiences by using bots and intelligent knowledge base hubs to provide better service.
• Engineering: Businesses that provide large service teams on a nationwide-basis can use this kind of technology to field information to the right people, helping customers get the right answer from the right person.
• Professional services: Businesses that have cost-conscious clients looking to source legal services from experts in a particular area, can use the Service Hub to provide another touch point for their clients to add value.

 

Why work with us?

• We have years of industry experience working with some of the leading companies within the industrial, tech and professional services sectors
• We are a HubSpot Diamond Partner
• Our automated sales sequences for nurturing inbound leads are currently used by HubSpot
• All our experts are highly qualified and fully HubSpot Certified
• We understand the challenges behind selling complex products and services and our commercial focus drives everything we do