The customer journey doesn't end after that first purchase. If you aren't thinking about how you can nurture your customers into promoters, you're missing out on the biggest marketing opportunity in years, and severely limiting your opportunities for growth.
In order to turn customers into advocates, it is integral that any business has a coherent strategy that delights its customers by giving them quick access to helpful support. HubSpot helps us do this. Find out more below or request a demo of the tool.
HubSpot Service Implementation
Creating channels for support
Unifying your inbox
Chat / Messenger / Bots
Customer feedback surveys
Creation of workflows that reduce response times and increase customer service efficiency, leading to happier customers.
Implementation of reports that track the performance of your customer service team, and how happy your customers are.
“Software That Turns Customers Into Promoters and Service Into Growth”
HubSpot’s Service Hub is a software package that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster through repeat business and
We do this through the inbound service framework - a single prescriptive framework for your business to win with the modern empowered customer.
It’s all about engaging your customers in the way they want to be engaged. Guiding them to get the most out of your products and services, and growing a relationship that’s mutually beneficial. Engage, Guide and Grow.
Create reactive conversations
with Conversations and Tickets
Provide proactive solutions
Gather Customer feedback
and action it to earn promoters
The Service Hub is ideal for customer-centric teams to better manage, automate and report their service efforts.