MANAGE YOUR SUPPORTERS BETTER WITH
HUBSPOT FOR CHARITIES AND NON-PROFITS
Many charity teams are not starting from a blank slate. They’re shifting from system to system, trying to piece together supporter donations and information with manual systems and workarounds.
We help charities and non-profits move from “what we’ve got works for now”, to scalable, connected marketing, CRM and website systems to improve supporter engagement and reduce manual work and reporting with a tailored CRM, powered by HubSpot.
Trusted by Charities and Non-Profits
What's Impacting the
Charity Sector?
Across our three service lines, we help charities create a clear, usable setup in HubSpot by focusing on what will make the biggest difference first.
ONE CONNECTED SUPPORTER VIEW
Bring key supporter, donor, campaign, event and enquiry data into one place, so teams can understand the full relationship rather than isolated interactions.
Explore our HubSpot CRM services
LINKING DIGITAL ACTIVITY TO OUTCOMES
We help you understand how your website, campaigns and CRM activity contribute to enquiries, donations, event registrations and supporter engagement.
Explore our HubSpot Website services
CLEAR SUPPORTER COMMUNICATION
Create follow-up, stewardship and engagement journeys that reduce manual work and help supporters receive the right message at the right time.
How we
can help
From CRM structure and data management to automation, reporting and supporter engagement, we help charity and non-profit teams get the best from HubSpot.
Our experience means every part of your setup is shaped around the way your organisation works, helping you manage donors, members, events, training, communications and relationships in one connected platform.
A Powerful CRM for Charities Built on
HubSpot
HubSpot should not feel like a commercial sales CRM forced into a charity environment.
It should be configured around the way your organisation actually works: supporters, donors, campaigns, events, services, training, communications and reporting.
For many charities, HubSpot works best as the orchestration layer. It does not need to replace every system at once, but it should connect the right data, journeys and actions so teams can work from a clearer supporter view.
That means bringing donation activity, event registrations, campaign engagement, enquiries and communications into one place.
It also means helping teams understand more than just who is on the database. You need to know who engaged recently, who engages often, who has given before, who is drifting away, and where the next opportunity for stewardship or re-engagement might be.
We configure HubSpot to support charity-ready CRM processes, including donation visibility, event and training management, automated supporter journeys, team-specific views, and roll-up reporting across campaigns, appeals, events, regions or service areas.
Supporter-First
Website Design
For charities, the website is often the front door to the organisation.
It is where people decide whether to donate, volunteer, register for an event, access support, download a resource or make an enquiry.
But too many charity websites still work like static brochures. They explain the mission, but they do not always make the next step clear. They capture interest, but do not always connect that activity back to the supporter record. And for internal teams, simple tasks like creating a landing page or updating campaign content can become harder than they need to be.
We design charity websites around action.
That means clear journeys for different audiences, stronger conversion paths, flexible HubSpot CMS templates, CRM-connected forms and reporting that links website activity to real outcomes.
Your website should not create more manual work for your team. It should help marketing, fundraising, events and supporter care teams understand who is engaging, what they are interested in and how to follow up.
Mission-Led
Marketing Services
Marketing for non-profits has to do more than raise awareness.
Supporters are no longer engaging through one clear route. They might first find you through a campaign, attend an event months later, download a resource, make a one-off donation, volunteer, or come back again when the cause becomes personally relevant.
The challenge is knowing what those moments mean, and what should happen next.
That is why we help charities build marketing campaigns around connected supporter journeys, not isolated activity.
We combine campaign strategy, content planning, segmentation, conversion paths and reporting to help teams understand who is engaging, how often they are interacting, when they last took action, and where the next opportunity sits.
With HubSpot acting as the orchestration layer, campaigns can connect directly to supporter records, automated follow-up and fundraising outcomes.
So instead of asking “did this campaign work?”, your team can see which audiences responded, which actions were taken, and how marketing is contributing to deeper engagement over time.
A HubSpot Partner that Charities
Can Trust
Having delivered more than 100 HubSpot projects, including extensive work with charities and non-profit organisations, we have a proven track record of helping teams get the platform set up in a way that supports their goals, processes and long-term growth.
British Red Cross Training is an example of this, where we formed their HubSpot instance, created their website and managed their marketing campaigns resulting in: