As mobile phones are increasingly becoming the device of choice when it comes to browsing the internet and are expected to surpass the use of desktop machines in five years time [Source: “Internet Trends 2010”,
Morgan Stanley Research, April 2010]. B2B Marketers need to follow their B2C colleagues in considering the opportunities B2B mobile web offers, particularly as professional usage exceeds that of consumer usage by far.
As Zoe Zands, Digital Marketing Manager at Cisco highlights: “The majority of industries are still missing a trick with this marketing method, as it is very much seen as a consumer channel rather than a communication channel. In terms of B2B I think this is a huge untapped opportunity”

Screenshot: Cisco B2B Mobile Webpage
According to
Ofcom’s Communication Research (August 2010) 13.5 million people in the UK are accessing the internet via their mobile phones and over 9 million of these surfers are professionals [Source: “Brandheld” study,
Essential Research, December 2009].
Here are a few simple steps to get you started:
1. Develop a mobile website. This should not be an exact replica of your corporate site. Consider what content your target audience would find useful ‘on the go.’
2. As with ‘best practice’ email marketing, get ‘double opt-in’ to using mobile phone numbers to communicate with your target audience.
3. Use SMS Marketing to start creating a dialogue, but ensure messages are relevant, concise and timely. Mobile is the most personal digital channel available to you – don’t abuse it!
4. Consider how mobile can possibly enhance your marketing programmes. Think about functionality mobiles offer over other channels, like GPS and location awareness, video and cameras that in conjunction with some clever apps can also act as scanning devices.
5. Once you feel comfortable with using this channel, think about how a mobile app or widget could possibly help you engage further with your target audience. Again, be cautious, this market is very competitive and you really need to ‘stand out from the crowd’ to be successful.
Screenshot: SAP 'myHelp' mobile application for support 'on the go'
For more information on how to get started with B2B mobile marketing,
email us or call us on 01663 766565.